**Disclaimer:**
Except where otherwise specified, we, Jimmy and Jason Ltd, act solely as an agent for all ‘accommodation only’ bookings, facilitating arrangements on your behalf. We do not assume liability regarding any contract entered into or properties booked through our platform. Your contract will primarily be with the owner/supplier/principal of the property (the ‘Owner’). Please carefully review both our Agency Terms and Conditions and the specific booking conditions of the relevant Owner before proceeding with your booking. By engaging our services, you agree to abide by these terms.
**Booking Terms and Conditions:**
Upon making a booking with us, you acknowledge and agree:
a. To be bound by our Agency Terms and Conditions.
b. To permit the use of your information as outlined in our Privacy Policy.
c. That you are over 25 years of age and authorized to disclose personal data on behalf of all members of your party.
d. To assume financial responsibility for the booking on behalf of all named persons.
**Website Usage:**
Access to our website is subject to our Terms and Conditions and Privacy Policy. By using the site, you accept all terms outlined herein.
**Accuracy of Information:**
While every effort is made to ensure the accuracy of property information on our website, we disclaim liability for any errors, omissions, or misunderstandings. We recommend verifying property details directly with the owner or their agents before finalizing bookings.
**No Show and Cancellation Policy:**
We operate a strict no-show cancellation policy. In the event of cancellation, refunds will not be issued under any circumstances. This policy aligns with the individual cancellation policies of property owners.
**Changes and Cancellations by Clients:**
All amendment or cancellation requests must be submitted in writing via email and will take effect upon receipt. Clients are responsible for adhering to the cancellation policies outlined by property owners.
**Changes and Cancellations by Property Owners:**
In the event of significant changes or cancellations by property owners, we will promptly notify affected clients and liaise with owners to explore alternative arrangements. However, we disclaim further liability beyond facilitating communication.
**Force Majeure:**
We cannot accept responsibility or provide compensation for disruptions due to Force Majeure events beyond our control, including but not limited to natural disasters, political unrest, or epidemics.
**Complaints Procedure:**
Complaints regarding property conditions or services should be reported immediately to property owners or representatives. Failure to report issues promptly may affect subsequent investigation and potential compensation.
**Security Deposit:**
All bookings require a refundable security deposit to cover damages, losses, or additional cleaning. Clients are liable for costs exceeding the deposit amount.
**Insurance:**
Clients are advised to obtain comprehensive travel insurance to cover cancellations, personal belongings, accidents, and other unforeseen circumstances. We do not provide insurance coverage.
**Special Requests:**
While we endeavor to accommodate special requests, we cannot guarantee fulfillment and disclaim liability if requests cannot be met.
**Visa, Passport, and Health Requirements:**
Clients are responsible for ensuring compliance with visa, passport, and health requirements for travel. We recommend verifying specific requirements with relevant authorities.
**Copyright:**
The website content, including text, images, and multimedia, is protected by copyright law. Unauthorized use, reproduction, or distribution is prohibited.
**Law and Jurisdiction:**
These Agency Terms and Conditions are governed by English law, with jurisdiction in the courts of England and Wales.
Jimmy and Jason Ltd operate as agents facilitating luxury accommodations, tailored experiences, and concierge services. Contact us to organize your extraordinary Marrakech adventure seamlessly.
